At Engagement Rings Direct,it is our stated policy to assist our customers in selecting the best selection of available diamonds within their requested parameters.Our customers happiness and satisfaction is our goal!
We offer a 100% UNCONDITIONAL MONEY BACK GUARANTEE .ALL DIAMONDS are examined by our staff of former GIA gemologists prior to shipping.WE NEVER DROP SHIP.You may examine and evaluate your diamond, diamond ring or jewelry within our 14 day return policy. If for any reason, you would like to return your selected item, you may do so within the allotted time period and receive a full refund(less shipping and handling). The shipping and handling fee will be $100.00.Please be aware that our company policy includes all items shipped other than special orders or custom ordered semi-mounts. You will be notified if your ring or jewelry is within this policy exclusion prior to your order being placed. The 14 day period will start from the day you receive your package from Federal Express.
All shipments made by Federal Express must be signed by the purchaser or an authorized person designated to us prior to your order. We have the right to refuse shipment if this request is not honored. |
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